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Quote Win-Back Template Generator

Lost quotes don't have to stay lost. Generate proven SMS and email templates to re-engage customers who didn't book—customized for your industry and offer type.

Configure Your Templates

💬 SMS Templates

Hi {{first_name}}! Following up on your system quote. Good news—we can offer 10% off if you book this week. Still interested? Reply YES to confirm. Reply STOP to opt out

Hi {{first_name}}, just checking in about your system quote. We have a spot opening up and can save you $150 if you want to move forward. Let me know! Reply STOP to opt out

{{first_name}} - Quick update: We're offering 15% off for returning quotes this month. Your system estimate is still valid. Want to proceed? Reply STOP to opt out

Hey {{first_name}}! Hope all is well. Just wanted to see if you're still considering that system work. I can give you priority scheduling + a discount. Interested? Reply STOP to opt out

📧 Email Template

Subject:

Your HVAC Quote + Special Discount

Hi {{first_name}}!

I hope this message finds you well! I wanted to follow up on the system quote we provided.

**Good news:** We're currently offering a special 10% discount for customers who move forward this week.

Your original quote: ${{quote_amount}}
With discount: ${{discounted_amount}}

Would you like to schedule? We have availability as early as next week.

Just reply to this email or give us a call at {{phone}}.

Best,
{{tech_name}}
{{company_name}}

Tip: Replace {{variables}} with actual values before sending. Common variables: {{first_name}}, {{quote_amount}}, {{phone}}, {{company_name}}

⚖️ Compliance Note: All SMS templates include opt-out language. Ensure your outreach complies with TCPA and CAN-SPAM regulations. Always honor opt-out requests promptly.

Want to automate these messages?

Suparev automatically sends personalized win-back sequences to lost quotes—no manual work required.

Automate This with Suparev

Win-Back Best Practices

  • 1.Timing matters: Follow up within 24-48 hours of the original quote, then again at 7 and 14 days.
  • 2.Add value: Don't just ask "are you ready?"—offer something new (discount, financing, bonus).
  • 3.Keep it short: SMS should be under 160 characters when possible. Get to the point.
  • 4.Make it personal: Use their name and reference the specific service they quoted.

Win-Back Stats

Avg win-back conversion rate5-15%
Best channel for win-backsSMS
Optimal follow-up count3-5 touches
SMS open rate98%